Have you ever found yourself in that awkward place when inviting someone to your business, host or customer opportunity and they said “MAYBE”?

What do you do with that?

Today I am going to give you some practical tips, advice and exactly what to say to move that “maybe” to a yes.

Keep in mind that No is not no – It’s Know.  = I need to know more info. The key to overcoming objections lies in understanding why they are objecting or resistant. Objections are actually a good sign.

This means that they are considering what you have invited them to:  hosting, your business or to become a client.  It means that they are considering it.

Let me share a few scenarios and suggestions with you.

Be gracefully assertive, ask questions to discover why they are resistant and then come from a place of a true desire to serve them by offering a solution that you have to their concern.

What if they really want to say YES… but have limited funds? What she is really saying is… please show me why I should spend my money for this.

If there is some kind of fear that seems to be manifesting…

Reassure them that they can recover their investment quickly along with the value and BENEFITS.

They might be saying maybe because they truly are confused or don’t understand.  No one wants to appear silly or like they are ignorant, so it is easier to say maybe.

Often times they are listening to others or even the voice of doubt in their own head that is doubting they can be successful.   She is really asking you to notice her emotional why and then show her how to tie that to simple, practical… tangible steps for success.  Be sure to not overwhelm her… so start with “first steps” and then move to next first steps.

One of the biggest reasons you get a maybe is from overwhelm… they aren’t good decision makers.  If there are too many options most people will opt for nothing.  What this person is really saying is, please help me make a decision that would be best for me.

Be reassuring and provide a sense of security.  Maybe respond with something like this:  “I understand.  Many people  that are in your position of exploring our business or host opportunity have  had similar thoughts.” … and then go on to share information that dispels the perceived issue.

You want to respond only to their concern.  You can also ask:  “If I am understanding you correctly, your question is whether this is the smart thing to do right now, right?

And…

My favorite response that has got me more yeses than anything else is to simply ask… “What would it take to _____?”

I am in Michigan this week with an awesome direct sales company called Life Expressions Décor at their January Round Up – National Conference.  I am loving spending time with them teaching, training and coaching.  Would you love to have me come to your next company’s National Conference, leadership conference, or perhaps your leadership retreat?  I would love to chat with you more about this.  Email me at support@beckyspieth.com for more information.

See you next week!